At Dermosphere Clinic, your privacy is our priority. We are committed to protecting the personal information you share with us, whether you visit our clinic, use our website, or connect with us through social media or other communication channels. This Privacy Policy outlines how we collect, use, store, and safeguard your information.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you schedule an appointment, submit a query, or subscribe to our newsletter, we may collect:
Full name
Email address
Phone number
Address
Date of birth
Gender
Medical history (if shared voluntarily)
Photos for before/after treatment (with your consent)
b. Technical & Usage Data
When you browse our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the website
This data is collected through cookies and third-party analytics tools (e.g., Google Analytics) to improve user experience.
2. How We Use Your Information
Your information is used for the following purposes:
To schedule and confirm appointments
To provide personalized treatment recommendations
To respond to inquiries or feedback
To send appointment reminders or service updates
To improve our website performance and user experience
For marketing purposes (only if you’ve opted in)
To comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. Your data may be shared only in the following cases:
With medical professionals at Dermosphere Clinic for treatment purposes
With trusted third-party service providers (e.g., payment gateways, analytics tools) who are bound by confidentiality
When required by law, court order, or government request
4. Data Security
We take appropriate technical and organizational measures to protect your information:
SSL encryption for website forms
Secure clinic management software
Access restrictions for sensitive data
Regular data security reviews
However, no system is 100% secure. We encourage you to exercise caution when sharing personal information online.
5. Your Rights
As a user, you have the right to:
Access or request a copy of the data we hold about you
Correct or update inaccurate information
Request deletion of your personal data (subject to medical/legal obligations)
Opt-out of marketing communications at any time
To exercise these rights, please email us at: dermosphere@gmail.com
6. Cookies Policy
We use cookies to:
Enhance browsing experience
Analyze website traffic
Deliver personalized content
You can choose to disable cookies through your browser settings. However, some features of our website may not function properly as a result.
7. Third-Party Links
Our website may contain links to third-party sites such as Instagram, Facebook, or payment gateways. We are not responsible for the privacy practices of these websites. Please review their privacy policies separately.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.
9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at:
Dermosphere Clinic
Flat No. 154, Ground Floor, Pocket-3, Phase-1, Sector-19,
Dwarka, New Delhi – 110075
📧 Email: dermosphere@gmail.com
📞 Phone: +91-9654616205